Frequently Asked Questions

Some of our Most Frequently Asked Questions

Information contained on this page may depend on individual circumstances and is subject to change without notice. Nothing contained here should be considered legal advice.

Call 911. Our dispatchers are available 24/7 for police, fire, and medical emergencies.

Call our non-emergency line at 601-825-7225. Dispatchers are available 24/7 to assist you.

Dispatch will send help to gain entry into a vehicle when a human or animal is locked inside. For all other unlock needs, the owner should call a mobile locksmith. The police department may assist stranded motorists who need a battery jump-started, using one of our rechargeable jump boxes. This complimentary service is available as time, call volume, and jump box availability allows. Our officers are not permitted to use cables to jump start your vehicle.

If you filed the report, you may visit Court Services in person for a complimentary copy of your own police report. To combat identity theft, personal identity information and other sensitive information will be redacted from the printed copy. We generally do not provide reports electronically. If you did not file the report, you can file a public records request through the City Clerk here.

You can purchase a copy of your accident report online here or contact Court Services at 601-825-7227.

You can pay some fines online here. Other fines may require you to appear in court first, or to make payments in person. Contact Court Services if you have any questions about your fine or payment options.

You can contact Municipal Court Services to inquire about your own fine amounts or active warrants. Court Clerks are not able to confirm or discuss the details of any fines or warrants with anyone except that individual.

You can file a public records request through the City Clerk’s office here.

To speed up our research, please be specific and include dates, times, locations, and names, when listing the records you are requesting. If responsive records are found, any applicable research or reproduction fees must first be paid to the City Clerk’s office.

We have officers on duty 24/7 who can take your report. You can file a report by coming to the front lobby of the police department. To have an officer sent to your location, call dispatch at 601-825-7225.

To help us serve you more efficiently, please have all relevant information and copies of any supporting documentation ready before filing a report, if possible. If you obtain additional information for your report later, you can request any officer on duty to add a supplemental report to your existing case; you do not have to wait for the officer who took your original report to be on duty.

We do not take police incident reports by phone or online. Police reports must be filed in person with one of our officers. If you live outside of our jurisdiction and cannot travel to file a report in a timely manner, please contact your local law enforcement agency. They may agree to take your report and forward it to us for follow up.

If you filed the report, please contact the supervisor on duty with your question. If you know your case was assigned to a detective, please contact that detective directly by calling 601-825-7225. Depending on the circumstances, if you are not the person who filed the report, we are generally not able to discuss someone else’s case with you. You may file a public records request by contacting the City Clerk here.

Our Municipal Court Judge has jurisdiction to issue domestic abuse protection orders for Brandon residents and incidents that occurred within our city limits. Domestic abuse protection order petitions can be filed at no cost and without an attorney. Questions related to domestic abuse protection orders should be discussed with our court services in-person or by phone at 601-825-7227.

Citizens are encouraged to use the police department parking lot or public lobby to meet for internet sales transactions for safety reasons. Keep in mind that our officers cannot stand by while you wait for the other party to arrive, and they cannot get involved in civil matters related to any transaction.

The Brandon Police Department does not offer fingerprinting services to the public.

Please visit the Rankin County Sheriff’s Department or call them at 601-825-1480.

Yes. Many of our patrol vehicles have dash mounted cameras which may be recording activity. Officers making traffic stops and responding to calls for service will be recording the interaction using their body worn cameras.

No. The Brandon Police Department does not own or have access to any cameras that record video footage of vehicle traffic. MDOT has camera systems in many locations that are livestream-only. Those livestream video feeds can be found on the MDOT website here.

You can file a verbal compliment or complaint on one of our employees, civilian or sworn, by calling dispatch at 601-825-7225 and asking to speak to a supervisor. You may also come to the police department and ask to meet with a supervisor to make a verbal compliment or complaint. If you wish to submit a formal written compliment or complaint, a paper form will be provided to you. You may fill out the form at that time, or take the form with you to complete and bring back later. You may also print out a Compliment/Complaint form and deliver it to the front window in our lobby during regular business hours, or 24/7 to a supervisor on duty. Please be specific about dates, times, locations, witness contact information, and the names or badge numbers of any employees involved, if they are known. For complaints, please provide your name and contact information in case the supervisor or investigator handling your complaint needs any additional information from you.

You can call 601-825-7225 and ask to speak with a supervisor. Anonymous tips about criminal activity or wanted persons can also be submitted through CrimeStoppers of Central Mississippi here by using the P-3 app.

Requests for officers to attend or speak at public events will be considered on a case-by-case basis as time and staffing allows. In order to best serve your needs, you can contact dispatch at 601-825-7225 and ask to leave a message; we will have the appropriate supervisor call you back to discuss details.

Jail booking information is generally a matter of public record and can be obtained directly from the Rankin County Jail at 601-825-1481.

You can call dispatch at 601-825-7225.

In some cases, the identities of people involved in a crash may not be immediately available due to emergency medical transport or an ongoing investigation. You may also wish to contact local hospital emergency rooms or the Rankin County Jail at 601-825-1481 to make further inquiries.

There is no set amount of time before a missing person report can be filed. To help speed up the process, please gather all available information about the missing person and their last known whereabouts, including any clothing description, recent photograph, and vehicle description. Generally, missing persons reports are best filed in the police jurisdiction where the person was last seen or heard from. Missing persons reports must be filed in person with an officer; we cannot take these reports by phone or online. If you live outside our jurisdiction, please go to your local law enforcement agency to file the report and ask them to contact us to follow up.

Yes, you can call dispatch at 601-825-7225, explain your situation, and request that they place your home or business on our extra patrol list. Please be prepared to give a date range, provide keyholder contact information, and a description of any people or vehicles that are permitted to be on the property while you are away. Our officers will include your location more frequently in their regular patrol activity for increased visibility as time and call volume allows.

You can call dispatch at 601-825-7225 and ask to leave a message about traffic concerns. We may use a variety of methods to address your concerns as time allows, to include stationary radar equipment and increased patrol for enforcement of speed limits and traffic control devices.

You can call dispatch at 601-825-7225 to report reckless driving and possible impaired drivers. Please be prepared to describe the vehicle, current location, speed, and direction of travel. If possible, stay on the line and update the dispatcher with the vehicle’s location until an officer arrives in the area. In most situations, a police officer cannot stop a vehicle unless they personally witness a violation. Tell the dispatcher if you are willing to sign charges against the driver for the traffic violations you observed. If an officer does stop the vehicle, for your safety do not approach while the officer is conducting the traffic stop.

o Dispatchers are trained to obtain vital information such as the nature of the call and specific location first, then continue to gather additional information once our units are enroute. These questions are designed to get details that responding officers or medical personnel will need. In high stress situations, our dispatchers understand that callers may need multiple prompts to provide this important information. The name and phone number of the caller is requested in case the call is disconnected.

You may call dispatch at 601-825-7225. Depending on the circumstances, they may be able to tell you generally the type of incident that occurred. In cases involving an ongoing investigation or medical/mental health incidents, this information may not be publicly available. You can file a public records request through the City Clerk’s office here.

Outdoor emergency sirens are usually activated for severe weather emergencies on the direction of the Chief of Police, Fire Chief, or Rankin County Emergency Operations Center (EOC). Monthly testing usually occurs on the 1st of each month at noon. Keep in mind that outdoor sirens are primarily meant to alert citizens who are outdoors when dangerous weather is approaching our area. Please have additional methods to alert you to severe weather warnings using radio, TV, or mobile phone apps, especially when you are indoors. For any non-weather related activations of the emergency sirens, please tune in to your preferred news channel for further information.

During severe weather, our dispatchers and officers are typically occupied with calls and likely cannot respond to individual requests for weather updates. Please consult your local news media by radio, TV, website, or mobile phone app for this information. Keep in mind that the Rankin County Safe Room  located at 651 Marquette Road in Brandon will automatically be opened as a storm shelter any time a tornado watch or warning is issued for our area.

You can contact City of Brandon Code Enforcement at 601-825-5021. Additional information about Code Enforcement can be found here.

You can contact Public Works at 601-825-5021.

You can report debris on roadways and other public property to dispatch at 601-825-7225. A work crew will be sent to address the issue as soon as possible.

Municipal ordinance violations for overnight street parking in platted subdivisions, and street parking that impedes public roadways, can be enforced by the police. Call dispatch at 601-825-7225 to have an officer sent to the location.

If vehicles are not parked on the public street, this issue falls under Code Enforcement. Please contact them directly to make a complaint.

No. Vehicles located on private property can only be towed away by the property owner, at the vehicle owner’s expense. Contact a local wrecker service for assistance. If the owner returns for their vehicle, the property owner should inform them of the name and number of the wrecker service.

No. Municipal police officers cannot interfere in civil property matters. You can contact the Rankin County Justice Court at 601-824-2665 for assistance.

Municipal police officers cannot interfere with the civil matter of eviction of someone who resides on your property. You can contact the Rankin County Justice Court at 601-824-2665 for assistance.

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